If someone has overdosed or is in danger, call 911 now. For a substance use or mental health crisis, call or text 988.

When someone you love is ready for help, the window can be short. Knowing what the levels of care mean, and what a quality program looks like, helps you move quickly without choosing badly.

Levels of care, from most to least intensive

The right level depends on the substance, withdrawal risk, other health conditions, past attempts, and how safe and supportive home is. A clinical assessment should drive the choice, not the program's open beds.

What good programs have in common

Red flags

Free, confidential help

SAMHSA's National Helpline, 1-800-662-4357, is free, confidential and open 24 hours a day for treatment referrals and information. FindTreatment.gov lists licensed programs nationwide.

Not sure which kind of care fits? A Grace With Care guide can talk it through with you. Tell us about your loved one or call 855-330-2200.

Sources

This guide is general information, not medical, legal or financial advice. Coverage rules change; confirm details with the program or your plan.

In an emergency, call 911. For a mental health or substance use crisis, call or text 988 (Suicide & Crisis Lifeline), any time.
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